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Posts Tagged ‘Medicare Part C’

Sneaking Things In While I Am Out of the Country

Posted by J. Paul Spencer, CPC, CPC-H in Health Care Reform

I returned to work yesterday after a six-day sojourn in search of hockey. After driving 260 miles deep into Canada and back, I can say that I saw some amazing hockey and met some great people. I also saw Union Station in Toronto on New Year’s Eve, which you will all have to ask me about privately.

While I was unpacking my suitcase, Congress passed something called the American Taxpayer Relief Act of 2012. We already know the obvious result of this, as physicians did not see their reimbursement drop 26.5%, with hospital cuts making up the difference, but two sections that caught my attention appear consecutively on page 45 of the final bill.

In Section 638, a section titled “Removing Obstacles to Collection of Overpayments”, CMS can now go back 5 years, rather than three, to collect overpayments. The estimate is that this change will bring in an additional $500 million dollars or revenue.

This passage certainly raised the ire of RAC coordinators nationwide. CMS has been painting a false picture of the results of the RAC program by cherry-picking numbers and declaring RAC shortcomings as “myths“. In a late-night coup, CMS now gets to go back two more years to attempt to yank reinvested dollars from physicians and hospitals.

What is not getting sufficient attention is Section 639, which is going to increase the risk adjustment percentage paid to Medicare Advantage. I have covered in some detail in the past about how Risk Adjustment Validation audits have revealed that the Medicare Advantage carriers have been stretching the truth about the acuity of illnesses of their population. The reward for their behavior, aside from continuing Medicare Part C to the tune of billions of dollars, is a raise in the risk adjustment, which most times are found to be incorrect.

The idea of a “fiscal cliff” was nothing more than a deflection. For six weeks we heard about “the American taxpayer”, as if we had some kind of choice in the matter as to what would happen next. What actually occurred, based solely on Section 639, was that taxpayers got no relief and insurance companies bellied up to the trough for more money from our pockets.

I met some great people in Canada who were not shy about sharing with me what they thought about our political system. I also found out that I really like small-town hockey, Tim Horton’s donuts and the food dispensed by the Pizza Pizza chain. If while living here, I am going to be continually lied to about how our health care dollars are being spent, perhaps it is time to follow the lead of Congress and place my patriotism up for sale to the highest bidder.

The Apparent Becomes Obvious

Posted by J. Paul Spencer, CPC, CPC-H in Medicare

As is usually my habit, I was killing time online just before midnight last night, when I received a message from my friend Pete. I have known Pete for roughly 30 years. He lives in China and works as a managing director of a high-end electrical component repair firm, so any missives I receive from him are highly valued.

Pete and I were having a brief discussion (on his lunch hour) on matters related to music. He made a passing reference to the late folksinger Phil Ochs and what he might have written about over the last quarter century had he been alive, given our pockmarked political landscape. Pete went on to ask ”why people went to jail for the S&L crisis [back in the '80's], but not for this one”. My answer was simple: when the same people writing the checks that keep you alive write the mandatory minimum laws, the chances you go to jail become slim.

Since the 1980’s, corporate donors have insured that their interests are protected above all others, which explains a great deal about the system we’re currently barely enduring. Aside from banking, the insurance industry has been feeding at the taxpayer trough for decades without repercussions.

Two recent studies, one by the OIG and one by an independent firm, specifically addresses the monumental payments to the insurance industry in the form of the Medicare Part C program. Often referred to as ”Medicare Advantage” (we have learned the hard way to whom the ”advantage” belongs), Part C was originally devised to provide benefits above and beyond what was offered by traditional Medicare programs. in the intervening years, we have seen poaching of healthy populations, duplicate payments that belonged to other health care programs and the over-reporting of patient acuity for the purpose of gaining illicit reimbursement.

The first study was conducted by a group called Physicians for a National Health Program, an 18,000-strong group of health care providers whose aim, based on their name, is fairly clear. The study attempted to quantify the amount of dollars overpaid to Part C plans since their inception in 1985. The amount, based on their breakdown of the totals, is $282.6 billion, with most of that coming in the past eight years since the passage of the Medicare Modernization Act, with enrollment in these plans having risen to over 13 million beneficiaries.

The second report came from the OIG, and was another in their occasional series looking at risk adjustment data submitted by Excellus Health Plan in 2007. Part C plans are paid a bonus if they can prove that their population is sicker than that of other plans. As with every other study of this type, the OIG found that Excellus over-reported diagnostic acuity in 46% of the beneficiaries studied, which resulted in an estimated overpayment of $41.6 million for 2007. The results reflect only one carrier, and only one year of data, but the pattern, based on past reports of this type, has long been established.

If we combine the findings of these two studies with the fact that traditional Medicare is now providing coverage for many of the preventive services that used to be reserved for patients under a Part C plan, we find a program that has outlived its usefulness and is costing taxpayers inordinate dollars in improper payments.

Many different ideas have been brought to the table with regard to health care reform, but none of them include jettisoning Medicare Part C for what appears to be obvious savings. Unfortunately, the current federal campaign financing system appears rigged to benefit the very industries overfeeding at the taxpayer trough. If I was overpaid $282.6 billion from my bank, I’d be in a private prison. When the insurance industry is overpaid the same amount, it’s business as usual. These facts alone redefine the idea of “insurance”. As for the rest of us, as Phil Ochs once said, “A white flag in my hand/and a white bone in the sand/and it seems that there are no more songs”.

The RAConteur: Another Opinion on Government Audits

Posted by J. Paul Spencer, CPC, CPC-H in The RAConteur™

Given the increasing incompetence in our society, I feel that with each passing day there are more jobs that I myself could perform. Yet there is one exception, and that would be the job of sports referee. It takes either a special level of off-the-chart arrogance regarding your own skills or a deep-seeded self-hatred to be a referee. Every decision that a referee makes guarantees that one-half of the participants in the sporting contest will come away hating you.

In the world of government audits in the last week, we heard from one such policy referee, that being the General Accounting Office (GAO).

The GAO is officially the investigative arm of Congress. It operates as the actuarial governor on Congressional legislation, reviewing the receipt and payment of public funds to gage the financial impact of legislation. Much like a referee, the reports released by the GAO tend to briefly alienate political factions based on whether the reports fit a particular party narrative. A report released last Wednesday was no exception.

The GAO chastised the Department of Health & Human Services for not implementing past recommendations to reduce improper payments from the Medicare program. The most prominent of the GAO’s recommendations was CMS demanding automated prepayment edits of the Medicare Administrative Contractors (MACs) in order to identify improper claims. This recommendation was first brought forward in 2007 and remains an elusive goal.

In addition, the GAO wants to see payments to Medicare Advantage plans to reflect the correct health status of the beneficiary in question. Risk Adjustment Data Validation (RADV) audits have revealed that the Medicare Part C plans have been claiming more dollars than they are entitled to based on patient condition, so this GAO recommendation should gain some traction. In addition, the GAO wants to see the current Medicare Advantage Quality Bonus Payment Demonstration halted, as it claims the design of the program precludes it from yielding meaningful results.  

It is one thing for the Senate Finance Committee to request input from stakeholders on how to avoid waste, fraud and abuse in the Medicare program. It is quite another for the GAO to state that there is more that CMS could do to fight improper payments, in addition to RACs, ZPICs and predictive modeling technology, all of which have been shown to be failing in their own unique ways. The injection of the GAO as an impartial observer into the debate should be welcomed by a provider community left shell-shocked from audit activity. For this one time, everyone should rejoice in the arrival of the referee.

Who Will Best Prepare You For ICD-10?

Posted by J. Paul Spencer, CPC, CPC-H in Industry Updates

I stopped reading the local newspaper’s Op-Ed page, as well as viewing Sunday opinion shows, a long time ago. It wasn’t the constant back and forth between factions of opinion that turned me off. What irked me was the very idea of the people offering their opinions being regarded as “experts” simply by their presence in a certain forum, when in fact what they actually had were good industry connections in order to be able to spout off any kind of nonsense imaginable. As time passes, a resigned acceptance takes hold within the reader / viewer that a particular person stands as an expert in their field, when in actuality they are nothing more than a human embodiment of a long-existing restaurant in a good location.

I have been thinking about this as it relates to my chosen profession lately. At the root of my experience is my 14-year-old coding certification. Medical billing and coding has become the “hot” job in America over the last two years. Twenty years ago, if you had a day off or a sick day and you were watching afternoon TV, the three main commercials you would see were “Have you been hurt in an accident?”, “I’ve fallen and I CAN’T GET UP!” and “Are you looking for an exciting career in trucking/hair styling/graphic design?”. Today, between scenes of “The Rockford Files”, you still get the ambulance-chasing attorneys, but the latter two choices have been replaced by commercials for Medicare Part C plans and technical schools offering courses in medical billing and coding.

As a result, there has been a significant influx of people in my profession who are just entering my occupational universe. This comes at a time when a paradigm shift is about to occur in the basic tasks of a coder, that being the looming implementation of ICD-10. When I sat in a hospital meeting room in Pennsylvania in 1998 to take my 5-hour certification examination, I had been involved in the administrative side of health care for over 8 years. I passed that examination, as well as a subsequent one a few months later, which gave me a couple of spiffy acronyms after my name conveying the imprimatur of expertise in my field. In the succeeding decade and a half, I have worked hard to continually improve the work product of myself and others in my chosen field.

If only I could say the same for my certification body.

About 5 weeks ago, I traveled to Las Vegas and attended the annual national conference of the American Academy of Professional Coders (AAPC), the organization that oversees my two coding certifications. The AAPC has been in existence since 1988, but went through a change in stewardship in the middle of the last decade in the wake of separate controversies regarding the founder and his estranged spouse, who was the president at the time of the takeover. As a result of this purchase, the AAPC is now a for-profit certifying entity. While the new owners did have some positive immediate impact upon acquisition, their actions since, as embodied by the national conference I recently attended, couldn’t come at a worse time.

I have a few beefs with the AAPC that I was unable to move up the chain of command in Las Vegas, thanks to the coding game shows, simplistic, beginner-level presentations and the ongoing abomination that is modern popular music being blasted over the speakers during every general session. Lucky for my readers, they get a dose of my attitude here, and it comes with better music.

A cursory look at the AAPC website shows that in addition to their most important core credential of Certified Professional Coder (CPC), they list twenty-five additional certifications. Twenty of these deal with individual areas of coding expertise, with the remaining five being certifications in hospital outpatient facility, auditing, “payer perspective coding”, interventional radiology and compliance. A majority of these certifications have come into being in the last five years. In creating this alphabet soup of credentials, the AAPC has created the unintended consequence of weakening their core CPC credential for physician practice coding.

Which leads me to everyone’s favorite topic, ICD-10. With the exception of the first presentation I attended by Michael Arrigo of No World Borders, who expertly connected the dots between ICD-10, payment reform and the revenue cycle, the balance of the information presented on ICD-10 at the Las Vegas conference consisted of “prepare now”, “it’s coming” and “it will affect things here and here”. This approach came complete with a guy dressed up like some mutated form of Elvis and an ICD-10-CM book (I wish I was kidding). Instructing the 2,200 coders and other professionals who attended just how to prepare and how things will be affected was conspicuously absent.

It helps to contrast the approach of the AAPC towards ICD-10 with that of the American Health Information Management Association (AHIMA). Because AHIMA certifications have more to do with hospital billing and coding, AHIMA has been engaged in the ICD-10 implementation process for over a decade. This included the 36 days of field testing that was done back in 2003 that is now seen as sufficient for implementation of the code set. As this recent article points out, AHIMA vigorously defends the need for the code set, has no tolerance for outside opinion to the contrary and is leading the charge toward a smooth transition.

Meanwhile, last week, the AAPC created yet another new certification and has taken the position that training in the code set should be undertaken no more than one year before the implementation date, which is set to move again soon after the CMS comment period on the latest proposed rule closes next week.

With the number of coders suddenly multiplying thanks to afternoon TV advertising, we now have an army of new AAPC-certified coders who not only are brand new to the administrative side of the industry, but who were proficiency-tested on ICD-9, which won’t be around 2 1/2 years from now. Meanwhile, the AAPC page on LinkedIn.com consists mostly of postings from newly certified coders who are still looking for work months (or even years) after attaining certification. The AAPC’s answer to this is to have a membership count proudly displayed on the home page of their website.

While I do plan to submit some rather pointed and mocking comments to CMS regarding the lost opportunity about to be undertaken so close to worldwide release of ICD-11, I am resigned to the fact that ICD-10 is a reality that is best planned for sooner rather than later. To those who took a break from afternoon TV and happened upon this article, might I suggest that rather than entering the overpopulated world of medical billing and coding at a high tuition cost to you, maybe instead try to draw Tippy the Turtle for an art school scholarship. A brand new CPC certification from the AAPC, in its current form, will mark you as an expert two years from now about as much as anyone on a Sunday afternoon talk show. Trust me when I say that’s not saying much. Do yourself a favor and try a new restaurant.

ICD-10, Part C, Schizophrenia and Monkee Memories

Posted by J. Paul Spencer, CPC, CPC-H in Industry Updates

I have now reached the end of my first week back from vacation. Upon my return, my e-mail box was full of updates both inside and outside the world of medicine, so allow me to fill your heads with assorted wisdom.

It was the end of the day yesterday, and a client of mine from Georgia forwarded me the latest provider bulletin from Blue Cross Blue Shield of Georgia. I had only reached page 2 when my eyes and brain slowly began to fry. The bulletin began by addressing “myths” about ICD-10. This was followed by the following paragraph:

“Myth #1: Reimbursements will be lower under ICD-10 than ICD-9.

In considering ICD-10’s impact to reimbursement, certain assumptions should be made. First, that institutions and professional providers will bill accurately using ICD-10. Second, that health plans will pay accurately against the data submitted on a claim. To the extent that ICD-10 codes influence reimbursement methodologies, there may be a legitimate fluctuation in reimbursement. However, we have not seen evidence of material fluctuations. Organizations should focus on gaining predictability into what those fluctuations may be and how to address them.”

Allow me to translate all of that fancy evasive language for you into Spencerese:

It’s up to you to know the code set, we are not going to assist you in doing that on claims and any drop in reimbursement is your own fault.”

I could go into a long, colorfully-worded dissertation about how this attitude is typical of the American insurance industry as a whole, but I write this blog under the umbrella of my employer and I don’t currently have a beer in my hand. Catch me at the next Happy Hour and I’ll be happy to share my opinion with you, provided that you’ve left your children out of earshot.

We tend to hear a long, steady, droning tone from both the Executive and Legislative branches of our government with regard to fraud and abuse in the Medicare and Medicaid programs. We are well aware of what is being done (mostly unsuccessfully) for Medicare Parts A & B. Last Friday, the OIG released a report about fraud and abuse efforts for Medicare Part C, commonly known as Medicare Advantage. To whom that advantage goes has yet to be determined. The review looked at 170 of the 188 organizations that offered Part C plans in 2009. The results of this review also captured Part D benefits, as most Part C plans also offer prescription drug benefits.  

The OIG found that 19% of all Part C plans reviewed did not identify a single instance of fraud and abuse. Further, 3 of the organizations offering plans accounted for 95% of all reported fraud and abuse incidents.

By any metric, this appears to be low. As part of reviewing this report, it is important to consider that CMS does not require Part C carriers to report on fraud and abuse efforts. With this information in tow, the fact that any cases were referred at all is something of a miracle. The OIG prefaces this report stating that Medicare Advantage is now a significant part of Medicare based on costs and enrollment. Based on Part C organizations doing very little in the way of fraud and abuse, I would say that the costs are higher than anyone currently imagines.

The next piece of news of interest has to do with a revolutionary treatment for schizophrenia taken directly from the modern age of electronic devices. One of the most common symptoms of schizophrenia is auditory hallucinations, commonly referred to as “hearing voices”. In many cases, the perceived voices can be louder than the voices of people in the room speaking to the afflicted party.

On the heels of studies at a Norwegian university of how the schizophrenic brain processes speech, a cell phone application has been developed specifically to train the schizophrenic brain to hear one voice over the other. The main goal is to give the afflicted patient the control over the voices, rather than the other way around. It is somewhat humbling to think that 50 years of semi-reliable pharmacology could possibly be set aside with a set of headphones plugged into a smart phone. I eagerly await further testing  of the application on more subjects.

I’d like to end today’s post on a personal note. We are all probably aware of the sudden death this week of Davy Jones, best known as a member of the ’60’s prefab band the Monkees. My wife Leslie is a huge Monkees fan, and saw them on what will more than likely be their final tour this past summer as it came to Milwaukee. Our home office is adorned with different photographs of Leslie standing with every Monkee save for Michael Nesmith.

The final episode of the television show The Monkees ended with an appearance by a single solitary figure with a 12-string guitar singing an original composition entitled “Song to the Siren”. The singer’s name was Tim Buckley, and he remains my biggest vocal influence whenever I open my mouth and hit a note. In fact, I have recorded a cover of this very song that will appear on a friend’s album release sometime this year.

On March 13, 2000, in a long-deleted Yahoo Music group dedicated to Tim Buckley, I met Leslie and began a conversation about music. Five years later to the day, we were married, an affliction that Leslie continues to suffer from to this very day.

To me, Davy Jones isn’t simply a teen idol of yesteryear who won’t be around any longer. Rather, he is one of the many musical catalysts who have surrounded either me or my wife over a period of years that provide a bond between us that solidifies with each passing day. No, I still don’t know what the chorus of “Daydream Believer” means, but yes, it does have meaning beyond words in my life. With that, I bid Mr. Jones a fond and peaceful farewell.

Medicare Solutions: In Search Of Problems

Posted by J. Paul Spencer, CPC, CPC-H in Medicare

I have a significant history of heart disease in my family. Both of my grandfathers died in their 60’s, with one of these men suffering his first heart attack at the age of 36. Given my family history, and the fact that I am 45, I tell people that I consider myself to be in sudden death overtime and if they have a point to make, do so quickly.

In my lifetime, I have seen a significant expansion in life expectancy in developing countries. With this come the attendant struggles that turn up with the needs of an aging population. The United States came up with part of the solution in 1965, when Medicare became law in a time when the average life expectancy for Americans was 70.2 years, compared to today’s 77.9 years.

Medicare in its original form was an imperfect payment model, but one could argue that the program has assisted greatly in adding the nearly 8 years to life expectancy shown above. The challenge before us is to make the program last for coming generations, but due to years of legislative meddling, Medicare now finds itself dying a slow death under the weight of laws that appeared to have great intentions, but in the end have succeeded in hurting Medicare in places where it has shown its highest level of success.

I have stated in the past, and I’ll continue to make this point, that if I was a legislator who secretly wanted to destroy Medicare, I would do everything in my power to craft legislation to make that dream come true. In the past 15 years, that is exactly what has happened.

First, we had the Balanced Budget Act of 1997, which gave us Medicare Part C and the Sustainable Growth Rate (SGR) formula. Medicare Part C has proven itself to be nothing more that tax dollars from citizens subsidizing the insurance industry to spread their already questionable practices to the Medicare program. Not only does Part C have the highest claims error rate of the four arms of Medicare, but there is ample evidence being collected by CMS in the form of audits that shows that the insurance companies who participate in Medicare Part C are exaggerating their risk adjustment data to show that they are providing coverage for patients who aren’t as ill as the carrier would lead us to believe.

Then we have SGR, which for every year since 1998 has promised to cut physician reimbursement at ever higher percentages based on budget projections, but never has. This is in large part to lobbying dollars and threats of the sky caving in if the cuts are allowed to pass. When the cuts actually took place in 2010 thanks to congressional inaction, the administrative costs of the program took a hit when claims had to be re-adjudicated for additional benefits retroactively.

Following up on that disastrous piece of legislation was the Medicare Prescription Drug, Improvement and Modernization Act of 2003. The only way this bill could have been worse is if the writers had been on a peyote binge in the deserts of Arizona. The original 10-year cost of the bill was projected to be $400 billion dollars. The final number will be closer to $600 billion, thanks in large part to lobbyists ghostwriting large parts of the law to insure that is was to their benefit.

The foremost boondoggle this law provided was Medicare Part D, which pays a portion of prescription drug costs for Medicare beneficiaries. Unfortunately, because one of the writers was one Billy Tauzin, a then-congressman from Louisiana, the government purchases drugs from pharmaceutical companies at average sale price, rather than the more cost-effective average wholesale price. Less than a year after this bill became law, Billy Tauzin was one of many people who worked on this bill who retired to take  jobs as lobbyists for the pharmaceutical industry, mainly because a simple “Thank-You” note just wouldn’t suffice given the size of this particular gift.

The bill didn’t stop there, as it gave us Medicare Administrative Carriers, replacing Fiscal Intermediaries as part of a wide-ranging contracting reform initiative for the processing of Medicare claims. This  game of Musical Chairs continues to this day, with 15 geographical MAC jurisdictions originally planned for Medicare Parts A & B, but now consolidated into 10, with the ultimate goal of 5. All of the competing, re-competing, paper shuffling and uncertainty, to hear CMS tell it, will “improve the efficiency and effectiveness of CMS’ internal MAC procurement and contract administration processes”. Tell that to providers in California, who got clocked by the twin monoliths of contracting reform and NPI procurement at the same time a few years ago, leading to a four-month meltdown in administrative processes and claims payments.

Let us not forget that the MACs are subsidiaries of big insurance companies, so this is yet another example of tax dollars being directed to large insurance companies. If the carriers could show that they were processing claims with a high degree of proficiency, I’d be all for it. The CERT error rates tell a different story. We as tax payers are paying the insurance industry to screw up claims adjudication. Is it coincidence that in the very same bill, we had the genesis of the Recovery Audit Contractor as a “demonstration project”? Why, it’s almost as if someone knew that the MACs would create such a volume of claims mistakes that further private, tax-payer subsidized contractors would be needed to track down the errors, but I guess that’s just me letting my imagination run wild….

The Tax Relief and Health Care Act of 2006 made the RACs permanent. I document this ongoing atrocity every Wednesday in this space. The permanent RAC program has succeeded only in increasing the administrative burden for providers, as well as for Administrative Law Judges, who are being inundated with Level 3 provider appeals of RAC determinations. According to one industry source, more than 60% of RAC appeals found in favor of the providers happen at this level.

So what bill do we have waiting in the wings, now that these three bills have debilitated Medicare with multiple rifle shots, leaving it fighting for its life in the woods?

This week, Ron Wyden a Democratic senator from Oregon and Paul Ryan, a congressman from greater Kenosha, Wisconsin (personally, I’d prefer Red Foreman of That ’70s Show) introduced a “compromise” plan that would take Ryan’s original plan to turn Medicare into a voucher plan and add on a national health insurance exchange that Wyden and Ryan refer to as “traditional Medicare”, but actually isn’t. Let us remember that when someone is given a voucher, the recipient is immediately at the mercy of the entity issuing the voucher. If I am given a voucher for a free night’s stay at a mountain resort, then I show up, only to be pitched a time-share condominium, I don’t go away happy, but rather with the feeling of being conned.

In closing, this posting is meant as a warning to beware of the person who is telling you that his or her latest piece of legislation will “save” Medicare. In many ways, Medicare has already been killed. It just happens to be a slow-acting mega-cocktail of poisons in the form of bills written by a generation of money-compromised politicians whose ultimate goal was to destroy a federal program whose greatest sin was that it was of benefit to a large swath of the country’s population. It will take a bill far different from the Wyden-Ryan Folly just introduced in order to save Medicare in a form that will insure that it continues to be helpful to those who need it, including (someday) me and my family-bestowed dishrag of a heart.