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Posts in the ‘OIG Issues’ Category

Ladies and Gentlemen, Your 2012 OIG Work Plan

Posted by J. Paul Spencer, CPC, CPC-H in OIG Issues

As you may or may not recall, last week I conducted a pre-Festivus airing of grievances regarding CMS’ late publication of the OIG Work Plan for the now-current fiscal year. This past Wednesday, in my daily e-mail from the OIG that documents fines, prison sentences, audit results and other assorted health care atrocities, came news that said work plan has been released. It’s 165 pages long, so let’s dive right in to the fun parts.

On the hospital side, when looking at the plan, it appears that the OIG is following the path of current controversies. Among the areas of focus are hospital reporting of adverse events, the accuracy of data submitted indicating conditions that are present on admission, and same day re-admissions. Not a week has gone by in the past 18 months where an e-mail update in my inbox hasn’t mentioned one or all of these topics.

In addition, there was one variation on a theme that caught my eye. The OIG is going to look at the replacement of medical devices billed as part of a facility claim. In some cases, when a medical device is replaced, the hospital receives credit from the manufacturer if the device was either under warranty or was recalled for some reason. In these instances, Medicare will not pay for the full cost of the device. Given that the RAC contractors have been looking at the reimbursement of DME in the inpatient setting, this work plan issue appears to be an expansion of something already identified in roughly the same universe.

I then moved onto the physician portion of the plan. There were some issues that returned for an encore. The OIG continues to look at “error-prone providers”, which are physicians who have had at least one identified CERT error for four consecutive years. Place of service errors on physician claims and E/M services in the global period have reappeared as well.

Some of the other issues, when compared to some of the shifts that are going on across the health care landscape, require some context. The OIG will continue to study coding trends for E/M services. In 2009, $32 billion was spent on E/M services by Medicare, and there has been a significant increase in utilization of CPT codes 99214 and 99215 over the past five years for established patient encounters. Looking at these numbers alone would be eye-opening, but the work plan will also be looking at inappropriate payments as they apply to EMR documentation practices. The Work Plan spelled it out fairly bluntly by making reference to “the increased frequency of medical records with identical documentation across services”. It is at this point where I do my patented pointy-finger-I-told-you-so Dance of Superiority, as I have been introducing the idea into the public sphere for some time regarding the dangers of widespread EMR documentation, most recently here (yes, that’s an old picture). As a blunt reminder, you can have the best history and examination ever documented, but medical necessity needs to be the driver of the level of service. A bug bite is a bug bite, and a complete 14-point review of systems, along with documenting that the patient is married and smokes, doesn’t change that fact. The OIG appears to now agree with me. Nyah nyah.

If you are a chiropractor, or if you bill for sleep studies, that heat you feel on the back of your neck is the sun’s rays hitting the magnifying glass that the OIG is holding over your head. The Work Plan calls for reviewing whether chiropractic claims for active treatment are actually cleverly disguised maintenance therapy. There have been some MAC probes of chiropractic claims, most notably by Palmetto GBA in California and Nevada. These probes have focused on documentation as it relates to billing. The OIG plan seems to go a step further. For sleep testing, the OIG will be looking at whether the services billed are reasonable and necessary.

With the expansion of non-physician practitioners, the OIG has decided to take a closer look at incident-to services. As a person who has a sub-specialty in practice analytics, abuses in this area are becoming easy to catch, especially when the doctor employs a physician assistant, and then subsequently reports more than 24 hours of services on one calendar day. As a subtle reminder, we do not live on Mars, and until we do, one day still equals 24 hours, and I have yet to meet the physician in the modern age whose office doubles as his or her personal boarding house.

I’d like to end with a big issue upon which to ponder. For the first time, the OIG is going to look at the impact of physicians who opt out of the Medicare program. The task is twofold, first looking at whether certain geographic areas have higher rates of physicians leaving the program and second, to insure that doctors who opt out aren’t submitting claims to Medicare for payment.

I’ve talked before about concierge/membership medicine, which is currently drawing physicians away from the traditional physician reimbursement model. The public chatter about this topic is similar to a sometimes-conspicuous drip from a faucet in an adjoining room of a house. If the OIG is looking into this for the first time, it is becoming obvious that the drip is becoming progressively more annoying. In the past year, a government report estimating that less than 1,000 physicians operate under this model nationwide has been determined to be hugely underestimated. No one disputes that we have a primary care shortage in this country. I see this Work Plan issue as the OIG’s first recognition that even one primary care physician abandoning the indentured servitude of insurance participation clearly has long-term consequences for healthcare delivery. If I’m right, we’re in for a lot of sabre-rattling and clenched fists about this topic in the very near future.

Quite obviously, there are quite a few topics under the Work Plan that I have not covered. The full plan can be found here. There is illumination in these pages, as there always tends to be. Happy reading!

Checking Into The Hospital…..Permanently

Posted by J. Paul Spencer, CPC, CPC-H in J. Paul Spencer, CPC CPC-H, OIG Issues

I type today’s blog post while under the influence of antibiotics. Yesterday, the two-week cough I’ve been battling was diagnosed as bronchitis. All things being equal, I’d rather be home in my bed, dog and cat close by, sleeping it off, but duty beckons.

I’m not quite sick enough to be in a hospital, but after coming across an OIG report that was released this week, I may not want to visit one for a while.

The OIG released an 81-page report entitled Adverse Events in Hospitals: National Incidence Among Medicare Beneficiaries. For purposes of the report, the OIG looked at statistics for all Medicare patients discharged from a hospital during the month of October, 2008. Of the patients in the sample, it was found that 13.5% experienced an adverse event during their hospital stay, including 1.5% that suffered an event that contributed to their death. The cost of these adverse events to the Medicare program for this single month were estimated at $324 million. In addition, the reports determined that 44% of these adverse events were either clearly or likely preventable.

While numbers for one month do not establish a pattern, multiplying the results of this study out to one year shows that roughly 1.6 million Medicare beneficiaries have an adverse event during a hospital stay, resulting in nearly $4 billion in costs to the program.

The main focus of the Obama administration in reducing costs to the Medicare program has been to attack the inherent fraud throughout the system. While this is a noble goal, this report shows that there are indeed many ways to reduce the number of dollars exiting the plan on a daily basis.

Many efforts currently in their infancy are aiming to tie reimbursement to outcomes. A report with numbers such as the ones above shows that there is indeed a long way to go in achieving this goal.

The RAConteur: Place of Service, or “Where Are You?”

Posted by J. Paul Spencer, CPC, CPC-H in J. Paul Spencer, CPC CPC-H, OIG Issues, Place of Service, RAC / Recovery Audit Contractors, The RAConteur™

People I know like to criticize my driving. I drive fast, I drive aggressively and I make no apologies for it. The sooner that the rest of the world learns to stay out of my way, the better.

When I get into a car, I know exactly where I’m going. I don’t own a GPS device. I map it out before I leave the house, and arrive on time. If you have no idea where you’re headed or how to get there, what are you doing in a large, multi-ton piece of metal racing down the highway? At this point, you are no longer a responsible driver. You have now become a potential battering ram, and if I happen to be on the road at the same time, I shall be more than happy to give you a stark visual reminder of what you can do with yourself and your car.

Thanks to technology, we have a number of ways to find our exact location on the planet at any time of the day or night. We can now also share that with friends and acquaintances thanks to cell phone applications. As an example, I type this from my current location of Latitude 43.0582351° North and Longitude 88.0474888° West.

Apparently, determining one’s whereabouts are not quite so easy for physicians.

As part of the automated review process, the RAC contractors have been comparing place of service codes on physician claims and finding that the same beneficiaries are incurring hospital outpatient services on the same date. This leads to a recoupment of the difference between reimbursement of a claim at the higher non-facility rate and the facility rate.

The results of an OIG review of 100 non-facility services from 2007 was released on July 28, 2010 by CMS. The services were selected from a universe of claims where a correlating facility charge existed for the same patient on the same date of service. Of the services reviewed, only 10 were found to have the correct place of service on the claim. The OIG estimated from this review that CMS overpaid physician claims to the tune of $13.8 million. As a result of this review, CMS is referring over 484,000 physician claims of this type to the RACs and other recovery entities to pursue overpayments.  

This appears to be a fairly easy fix. Before performing services in a place of service, ask yourself three questions: where am I, will a facility billing be generated for the services I am about to perform and (if you don’t know the answer to number two) am I responsible for the expense of this space that I currently occupy. Are we in an office or an independent or hospital-owned surgical suite? It’s not that difficult when broken down to the bare minimum.

I’ll equate this to driving. In the same way that you should know where you’re going in your car, if you don’t know where you are and what your costs are for performing the services you are about to deliver, why are you examining me?

The OIG Plan for 2011: A New Pattern Emerges

Posted by J. Paul Spencer, CPC, CPC-H in Coding and Compliance, Industry Updates, J. Paul Spencer, CPC CPC-H, OIG Issues

While zipping through traffic this morning, doing my usual bang-up job of treating the drivers around me like the inconvenient road cones that they are (the truth hurts), I was deep in thought about how best to present the salient points of the OIG Work Plan for 2011 to the world at large.

The last song that I heard on my satellite radio player this morning was “Will It Go ‘Round In Circles” by Billy Preston. This isn’t bad, I thought to myself, as there are a lot of repeating issues making an encore in the new work plan. Then I started dreaming about what I would look like in Billy Preston’s hair because let’s face it, that man had serious hair. Before I knew it, my car arrived at the door of the office parking garage, I still didn’t have an Afro, and I had completely lost my train of thought.

Having returned to the land of the coherent, I took another, closer look at this year’s plan, and discovered two new patterns of investigation emerging that, while not yet directly impacting the bottom line of the provider community, point to an expansion of focus in a few areas.

The first thing I noticed in an understated, yet increased spotlight on quality of care to Medicare patients. A few examples of this include:

  • In the portion of the work plan for hospitals, the OIG will undertake a review of restraint and seclusion-related deaths, looking at the volume of such deaths and what actions were taken based on state investigations of these incidents;
  • In the realm of nursing facilities, hospitalizations of nursing home residents will be reviewed, with the OIG believing that these may be an indicator of quality-of-care issues at nursing homes. The CMS oversight of nursing homes with high rates of resident hospitalization will also be assessed;
  • As part of the OIG’s review of Part B payments for prescription drugs, the costs and usage patterns of Avastin and Lucentis for treatment of age-related macular degeneration will be assessed.
  • The work plan includes a review of services provided to hospice beneficiaries residing in nursing homes, as well as looking at facilities with high percentages of utilization of hospice services. After reading this article in the past week, this couldn’t possibly come at a better time.  

 

These types of reviews appear to be consistent with the quality of care initiatives put forward by CMS and other carriers, who have at long last decided that as gatekeepers of the health care dollar, they want the majority of the money to go to providers and institutions who demonstrate the best patient outcomes.

The second thread had to do with the increasing reliance on private contractors to monitor payments made by the Medicare and Medicaid programs.  The OIG is undertaking reviews of the Zone Program Integrity Contractors (ZPIC) for general performance and disclosures of potential conflicts of interest, The Recovery Audit Contractors’ (RAC) performance will also be assessed. In addition to looking at the quality of the contractors themselves, the OIG will review the value of the program oversight that CMS currently maintains over these programs, as well as CMS’ response to issues raised by the contractors in the course of their audit activities.

I found this second thread interesting, especially coming on the heels of the recent court decision regarding the definition of “good cause” for RAC audits, an answer that by all rights should have been answered either by CMS or the RAC Validation Contractor. It would appear that these types of reviews of contractor activity are overdue. I do wonder whether these appraisals will carry enough substance to accurately assess the work product of the contractors, given the planned expansion of their activities currently taking place. In other words, which came first, Pandora or the box?

There are some repeat topics of particular interest, especially with regard to Part B claims. Despite the end of reimbursement for consultation codes in 2010, the coding and payment of evaluation and management services will continue as a focus of the OIG work plan. Closely following a recently released report from the OIG regarding the large number of claim payment errors related to incorrect reporting of place-of service, this issue has been retained in the new work plan.

When reading the OIG Work Plan (for those of us who are gluttons for punishment), it is important to keep in mind that while this is an important component of combating fraud and abuse in the Medicare program, this is no longer the sole battle plan that it once was. A calculated wager has been made by the current administration that anti-fraud efforts can pay for the many changes put forth in the Patient Protection and Affordable Care Act (PPACA). The efforts behind this wager are going to dramatically alter the current regulatory environment. While the OIG Work Plan for 2011 carries as much importance as it always has in highlighting areas of fraud and abuse, the work of the private contractors will have a tremendous effect on the plan going forward. And before you ask, yes, it will be greater even than the hypnotizing effect of the thoughts of Billy Preston’s hair during a morning commute.