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Posts in the ‘Fi-Med's Executive Team’ Category

David K. Hoover, Vice President – Corporate Development

Posted by Lisa Velasquez in Fi-Med Management, Inc, Fi-Med News, Fi-Med's Executive Team

David Hoover brings thirty years of diverse healthcare leadership experience to the Fi-Med team.  A Kellogg MBA and Marquette lawyer, Hoover has served as senior executive and legal counsel for hospitals, physician organizations, healthcare systems and managed care organizations.  He has worked extensively with healthcare organizations in all phases of the business life cycle, from start-ups to closures, and in all environments including nonprofit, privately and publicly owned for-profits, secular and faith-based.

As Vice President – Corporate Development, Hoover will focus on strategy, business development and organizational alignment for the Fi-Med family of businesses.

Mr. Hoover has served on a variety of boards and committees for various professional organizations including the American Surgical Hospital Association, the Wisconsin Hospital Association, and the Wisconsin Bar Association, in addition to numerous community-based charitable organizations.

James Offutt, CTO

Posted by Lisa Velasquez in Fi-Med's Executive Team

For more than ten years James Offutt has served as chief technology officer at Fi-Med Management, Inc., providing high-level direction on network security and the technology investments essential to Fi-Med’s rapid, agile growth.

Through a decade flush with advancements in medical billing technology, Offutt has led Fi-Med from an un-networked office of five workstations in the mid-1990s to a robustly-networked national firm with an award-winning IT team. His expertise in security, process automation and records digitization has helped place Fi-Med at the fore of a marketplace just now beginning to make those transitions industry-wide.

Offutt attributes Fi-Med’s success largely to its aggressive, proactive approach to catching and eliminating inefficiencies through initiatives cost-of-process studies that drill down and measure the steps, time and resources of a processing cycle end-to-end. The result: the company’s growing reputation for quick, lean solutions to changing regulations, and the ability adapt services to a market that can often be a moving target.

Working closely with Fi-Med’s IT team, Offutt has helped to spearhead the development of custom, in-house medical billing applications that will help keep them moving at the industry’s leading edge, and he continues to help Fi-Med navigate the security, networking and data challenges inherent to growth and acquisitions as the company continues to expand – keeping cycles moving smoothly and eliminating duplications that can impact efficiency.

Meet Paul Spencer, Fi-Med’s chief industry blogger

Posted by Lisa Velasquez in Coding and Compliance, Fi-Med News, Fi-Med's Executive Team, J. Paul Spencer, CPC CPC-H

Paul Spencer joined John Hancock Mutual Life Insurance Company as a medical claims approver in 1989 – his work earning him numerous awards, and serving as the foundation for a long and notable career in medical coding and compliance.

In the more than 20 years following, Spencer’s expertise won him job offers in claims analysis, consultation, and coding and compliance supervision at top healthcare organizations like SmithKline Beecham and Aurora Advanced Healthcare – as well as committee appointments for process improvements, planning, and technology quality control. He earned his CPC and CPC-H designations through the American Academy of Professional Coders (AAPC) in 1998. His experience spans the full spectrum of medical billing, from the fine detail of coding and auditing to big-picture policy interpretation and planning.

In 2008, with the finely-tuned, wide-ranging knowledge and experience from those 20 years in tow, Spencer arrived at Fi-Med Management, Inc. to take the helm as Compliance and Denial Management Officer. Quickly recognizing the talent and leadership they had acquired, Fi-Med designated Spencer as the company’s chief industry blogger – helping clients, payors and other medical billing professionals to navigate fast-changing industry regulations. In-depth coverage of topics like electronic medical records, e-prescriptions, documentation, new coding rollouts, and the changing healthcare billing landscape positioned Spencer as a go-to resource for Fi-Med clients and staff.

Challenging in any revenue cycle management firm, Spencer’s work at Fi-Med is doubly demanding in an environment experiencing full-throttle expansion, from organic market growth to strategic acquisitions. When he’s not passing along critical information on the official Fi-Med blog, Spencer is training new coding and compliance personnel, coaching current personnel on industry changes, trouble-shooting client denials and counseling them on best practices to stay one step ahead in the reimbursements arena.

Spencer lives in the Milwaukee area with his wife and son. An accomplished local folk rock singer/songwriter, he’s recorded two albums, plays live at local venues around eastern Wisconsin, and is a co-founder of a Milwaukee songwriters group.

Christine Krause, Vice President

Posted by Lisa Velasquez in Business Awards, Business Owners, Fi-Med News, Fi-Med's Executive Team, In the Press, Mergers and Acquisitions

As Fi-Med’s certified compliance consultant and operations leader, Christine has brought to independent medical practice’s a re-engineered “billing” office, expanding it into the efficient and compliant business management of accounts receivable. Christine worked alongside Adrian Velasquez to form and build Fi-Med Management, Inc. in 1993 with the common vision: aiding independent physicians in increasing profits, reducing compliance risk and creating, and maintaining, a healthy practice.

Christine brings to Fi-Med a unique and powerful blend of healthcare and business experience, along with a double major in accounting and business management at Lakeland College where she graduated magna cum laude. She is a certified compliance consultant and member of the Medical Group Management Association, American College of Healthcare Executives, Healthcare Compliance Resources, and Comprehensive Medical Practice Analysts.

Her contributions to the community include serving on the board of NewCastle Place, Inc., EastCastle Place, Inc. and Milwaukee Protestant Home, Inc. She also volunteers her time as an election official in Elm Grove, WI.

Christine’s Awards & Nominations

Selected to receive “Wisconsin’s 2007 Small Business Person of the Year Award”
Received Certificate of Special Congressional Recognition in recognition of outstanding and invaluable service to the community.
Nominated for Women of Distinction Award
Nominated for Women of Influence Award

Adrian Velasquez, President

Posted by Lisa Velasquez in Business Awards, Business Owners, Fi-Med News, Fi-Med's Executive Team, In the Press, Mergers and Acquisitions

Armed with an extraordinarily successful career in the business of health care, Adrian E. Velasquez has successfully blazed new trails, taken risks, defied the odds, and in 1993 partnered with Christine Krause and formed Fi-Med Management, Inc. Their mission: to bring business acumen and compliance expertise to independent health care providers throughout the United States.

Prior to his work at Fi-Med, Adrian worked with health care providers across the country, mastering all areas of business function and management for medical organizations of all sizes. His previous experience as a system administrator, executive director of a 54-provider medical group, and health care consulting from New York to California formed the foundation that he harnesses today for Fi-Med clients.

Adrian is a member of the Medical Group Management Association and Comprehensive Medical Practice Analysts, and is currently working on enhancements to the paperless accounts receivable environment, further reducing operational costs to independent physicians and clinics.

Adrian’s Awards & Nominations

Selected to receive “Wisconsin’s 2007 Small Business Person of the Year Award”
Received Certificate of Special Congressional Recognition in recognition of outstanding and invaluable service to the community.
Selected to receive Small Business Times Bravo Entrepreneur Award

Richard Usry, CHBME, Senior VP Healthcare Management Systems

Posted by Lisa Velasquez in Fi-Med News, Fi-Med's Executive Team, In the Press, Industry Updates

In 1970, when the rest of his college classmates were taking the stage in cap and gown at Virginia Commonwealth University’s graduation ceremony, Richard Usry was hard at work debugging software in Detroit. Just days before, medical supply industry giant General Medical Corporation had offered Usry a job as Data Processing Manager – an impressive offer for a new graduate and one he says he couldn’t refuse. 

The offer followed others from companies like IBM and ITT in New York, but Usry, newly married at the time, didn’t want to relocate. The opportunity to work with General Medical Corporation’s 11 divisions in Maryland and Virginia came at the right time, on the heels of a fresh degree – a B.S. in business management with an emphasis in computer science– and the preparatory experience of his work during school as a computer operator and programmer assistant for the Federal Reserve Bank in Richmond.

Over the course of his 40-year career, lucrative job offers and opportunities followed, and Usry became sought after in the industry by companies like Medical Data Services, who were implementing similar health care processing systems and needed expertise that at the time was in short supply. Usry built a reputation for speed and precision, developing highly saleable systems in a fraction of the time typically required – once developing a complex prototype from scratch in less than a week. The first system sold within hours of final post-production testing, and Usry went on to close more than $1 million in system sales to hospitals around the country. Later, Usry would be instrumental in the development of one of the first medical billing solutions for physicians using the mini-computer.

Today Usry heads up Healthcare Management Systems (HMS), a software division of medical revenue cycle management firm Fi-Med Management, Inc. HMS software, built to be scalable to medical billing operations of any size, was first put into practice by the University of Virginia Hospital System’s new health services foundation in 1980. Under the direction of the university and Price Waterhouse, Usry and his team customized an HMS software installation to bring the foundation’s members – 270 independent physicians at that time – all under one billing umbrella.

Usry continued to develop and evolve HMS through changing technologies and healthcare regulatory landscapes in the 30 years following, its success attracting the attention of ArborMed Corporation, a medical billing firm led by well-know medical billing veteran Charles Morf. ArborMed purchased Health Management Systems in 2005, and both entities were later acquired by Fi-Med Management, Inc. in 2009.

At Fi-Med, Usry continues to expand HMS nationally, and will be instrumental in developing the company’s growing presence in the radiology market. As part of the executive management team, he’ll help to shape Fi-Med’s future as a leader in the fast-changing healthcare billing and revenue management industry.

Richard Usry is a long-time member of the Healthcare Billing and Management Association (HBMA), involved in numerous committees, including vendor and education. He and his wife, Betty, live in Richmond, Virginia, and have three daughters with successful careers of their own.